"With satellite TV it may be difficult for us to ensure that residents are able to receive important health and safety information via the local media. We turned to the Connect-CTY system to augment our communication strategy and ensure that we are prepared to provide leadership when it's needed most."
- Richard A. Cohen Mayor, Agawam, MA
"...Our town had only recently initiated the Connect-CTY service. We had made the first upload of our resident phone number database and had gone through one online training session to review the basic capabilities of the system. With only that initial orientation we were able to dispatch an urgent message quickly and effectively and with positive feedback from our residents."
- Rick Smith, Deputy Director of Emergency Management, Town of St. James, NC
"By using the Connect-CTY service to follow up on our delinquent utility customers, we found that the system quickly paid for itself: approximately 80% of delinquent utility payments are recouped after calls are delivered. With more prompt payments, we can end the cycle of interrupting service to customers, and save on the cost of on-site manpower needed to shut off and restore services."
- Teresa Borders, City Manager, Brazoria, TX
"Finding a tool to communicate with our community has been an invaluable asset to me and our community. During Hurricanes Katrina and Rita, every team member contributed to our success-NTI's Connect service was one of the most important members of our team."
- Rochelle Cancienne,
Director of Public Information,
St. Charles Parish Public Schools,
New Orleans, LA
"Our town needed a dependable communications tool that wouldn't require us to invest in, or maintain, hardware, software, or telephone lines. I looked at many providers and found that most were too expensive, inexperienced, or lacked suitable customer support... The Connect-CTY service was the clear choice."
- Gary Hoskin, Director of Emergency Management, Ware, MA
"During Hurricane Katrina, NTI's Connect service was my only lifeline to our local area. The national news networks limited coverage to the areas that sustained the greatest damage, such as New Orleans and the Gulf Coast and, for awhile, the local news organizations weren't operating-there was no other way of knowing what was really going on in our neighborhood other than the calls we were receiving from our parish."
- Deanna Pilutti, resident, St. Charles Parish, LA
Whether you need to alert your community to unexpected events-such as traffic incidents, power outages, and hazardous material spills-or simply inform them about day-to-day occurrences such as infrastructure plans and renewal, the Connect-CTY service gives you the power to reach thousands in minutes.
These Case Studies illustrate how the Connect-CTY service is being used by civic leaders nationwide:
Find out how Barrington Hills, IL alerted its community to a police emergency and a flood threat-within hours of each other.PDF, 237KB
Learn how the Town of St. James, NC notified its community that a major roadway was closed.PDF, 116KB
See why Somerville, MA gained an immediate return on investment when they chose to replace their out-dated auto-dialer system.PDF, 124KB
This informative independent report details how NTI's Connect service was used to alert residents-and keep them informed- before, during and after Hurricanes Katrina and Rita.PDF, 80KB
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